Fane Online Events
If you require a captioned performance for any of our online events, let us know by emailing [email protected] with your Order ID and we’ll arrange for a captioned version of the stream to be sent to you within a few days of the event.
Fane Live Events
Accessibility options will vary from venue to venue and in most instances access tickets can only be booked by contacting the venue directly.
Events programmed for London Barbican and Bath Pavilion are the exception to this as Fane manage all access bookings for our events at these venues.
We offer up to two tickets at half price for yourself and a carer; we define a carer as someone you require to assist you during your visit, without whom you wouldn’t be able to attend our live events.
For these venues, access/wheelchair seats are not put on general sale so won’t be visible on the seat plan when purchasing tickets.
To book access tickets for London Barbican and Bath Pavilion please email us at [email protected], highlighting any access requirements we need to take into consideration to help you have the best experience at our events.
Contact information for other venues can be found on their individual websites. You can also email us letting us know which show and venue you would like to book for, and we’ll be happy to advise you on how best to proceed with your booking.
Any events that have a BSL Interpreter present will be highlighted on the event page on our website.
If you would like to attend an event which isn’t currently listed as an interpreted performance, please do get in touch with us; we’ll be happy to arrange for the event to have a BSL Interpreter present.
For more information, or if you have any questions that we haven’t been able to answer above, please contact us at [email protected] and we’ll get back to you as quickly as we can.
If there’s anything else we can do to make the booking process easier for you, please let us know and we’ll do our best to help.